Customer Support Officer (m/f/d)

For our Base Maintenance Station Frankfurt Hahn we are looking to fill the following position as of now: Customer Support Officer (m/f/d)

Your tasks

Collaboration with a project lead to ensure contractual compliance pre, during and post input
Customer support for the life cycle of the input
Maintaining a good relationship with the onsite customer representatives
Resolve contractual issues within the cycle of input
Create and provide a sales handover brief to production
Organize and manage customer offices
Support the customer and assist production where necessary in the negotiations for additional hours, if required

Your profile

Fluent English spoken and written, additional languages beneficial
Decent IT skills (MS Office, Database)
Excellent communication skills
Education up to diploma (Apprenticeship in the field or good high school graduation)
Knowledge of contracts, regulations in aviation

If you have any questions, we will be glad to receive your call.
Please send your full application documents to: jobs@haitec.aero

HAITEC Aircraft Maintenance GmbH
Hangar 900
D-55483 Hahn-Airport
Phone: +49 6543 50 7578