Customer Support Officer (m/f/d)

Type of Job

Full Time


HAITEC HQ, Hahn Airport

Published Date

20. Januar 2021, 09:30:00

About the job

For our Base Maintenance Station Frankfurt Hahn we are looking to fill the following position as of now:
Customer Support Officer (m/f/d)

What awaits you
• An exciting field of work
• A reliable and flexible team
• Fair pay
• Corporate Benefits
• Flexible working hours

What we expect
• Fluent English spoken and written, additional languages beneficial
• Decent IT skills (MS Office, Database)
• Excellent communication skills
• Education up to diploma (Apprenticeship in the field or good high school graduation)
• Knowledge of contracts, regulations in aviation

These will be your tasks

• Collaboration with a project lead to ensure contractual compliance pre, during and post input
• Customer support for the life cycle of the input
• Maintaining a good relationship with the onsite customer representatives
• Resolve contractual issues within the cycle of input
• Create and provide a sales handover brief to production
• Organize and manage customer offices
• Support the customer and assist production where necessary in the negotiations for additional hours, if required

If you have any questions, we will be glad to receive your call. Please send your full Application documents to:

HAITEC Aircraft Maintenance
Hangar 900
D-55483 Hahn Airport
phone: +49 6543.507 578